Privacy Policy

Who Operates bh5555

bh5555 operates the website at bh5555.ws and all services offered through it, including slots, fishing games, live casino, crash games, and sports betting. When you create an account, make a deposit via bKash or Nagad, or contact our support team, you share information with us. This policy explains clearly what we collect, why we need it, and how we look after it.

If you have questions about anything in this document, write to us at [email protected] and we will respond within 48 hours.

Data We Collect From You

bh5555 collects information in two ways: directly from you when you fill in forms, and automatically when you use the site or the bh5555 App.

Information you give us directly

• Account registration: full name, date of birth, mobile number, email address, and preferred currency (BDT).
• Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence. KYC is required before your first withdrawal.
• Payment details: your bKash, Nagad, Rocket, or Upay mobile wallet number. We do not store full card numbers.
• Support messages: any text, screenshots, or attachments you send to our 24/7 live chat or email team.

Information collected automatically

• Device type, operating system (Android 7.0+), and browser version.
• IP address and approximate location (country and city level).
• Pages visited, time on site, button clicks, and session duration.
• Referral source — for example, if you arrived through the bh5555 referral programme.

How bh5555 Uses Your Data

We do not use your data to build advertising profiles for external platforms, and we do not sell your information to any third party.

Legal Basis for Processing

Every time bh5555 processes your data, one of the following legal grounds applies:

• Contract performance: we need your data to deliver the service you signed up for — running your account, paying out withdrawals, and applying bonuses.
• Legal obligation: KYC document checks and anti-fraud screening are legally required steps before we process withdrawals.
• Legitimate interests: fraud prevention, platform security, and improving game performance are in both our and your interest.
• Consent: we only send promotional messages — including SMS and email about new games or cricket betting events — if you have ticked the opt-in box during registration or in your account settings.

Sharing Data With Third Parties

bh5555 shares the minimum amount of data necessary, and only with parties that need it to deliver part of our service.

Game providers

Providers such as Pragmatic Play, Habanero, Ezugi, Sexy Gaming, and KA Gaming receive a session token and anonymous player ID when you launch a game. They do not receive your name, mobile number, or payment details.

Payment processors

Your wallet number is passed to the relevant mobile banking gateway (bKash, Nagad, Rocket, or Upay) only when you initiate a deposit or withdrawal. bh5555 does not store this number after the transaction completes.

Analytics and security

We use internal analytics tools and may use third-party fraud-detection services. These tools receive anonymised or hashed data — never your full name or document scans.

Legal requirements

We will disclose data to authorities if required by a valid legal order. We will notify you where permitted by law.

Cookies and Site Tracking

bh5555.ws uses cookies to keep your session active, remember your language preference, and understand which parts of the site are most useful. We use three categories:

• Strictly necessary: session and authentication cookies. These cannot be switched off — the site will not work without them.
• Performance: anonymous page-view data to help us improve load times on mobile. No personal data is included.
• Marketing: only active if you opt in. These track referral sources so the bh5555 referral programme pays out correctly.

You can manage non-essential cookies through your browser settings. Clearing cookies will log you out of your bh5555 account.

How Long We Keep Records

When the retention period ends, data is securely deleted or anonymised so it cannot be linked back to you.

Your Rights Over Your Data

As a bh5555 player in Bangladesh, you have the following rights. Submit any request to [email protected] with the subject line "Data Request".

• Access: ask us for a copy of all data we hold about you.
• Correction: tell us if any detail is wrong and we will fix it, usually within 5 business days.
• Erasure: request deletion of your account and personal data, subject to any legal retention obligations described above.
• Restriction: ask us to stop processing your data for a specific purpose while a dispute is open.
• Portability: receive your data in a machine-readable format (CSV or JSON).
• Opt-out of marketing: reply STOP to any SMS, click unsubscribe in any email, or toggle the setting in your account dashboard.

We aim to respond to all data requests within 30 days. If the request is complex, we will notify you within 7 days and explain the timeline.

Security Measures at bh5555

bh5555 applies multiple layers of technical and operational protection:

• All connections to bh5555.ws use HTTPS/TLS encryption. Data in transit is never sent over plain HTTP.
• Passwords are hashed using a modern one-way algorithm. We never store plain-text passwords.
• KYC documents are stored in encrypted form and accessible only to the compliance team.
• Servers are protected by firewalls, intrusion detection systems, and regular independent security audits.
• Staff access to player data follows a strict need-to-know policy. All access events are logged.
• In the unlikely event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of it.

Players Under 18

bh5555 does not allow anyone under 18 years of age to register or play. We use date-of-birth checks during registration and KYC document verification before the first withdrawal to enforce this. If we discover that an account was created by someone under 18, we will close the account, void all winnings, and return net deposits after deducting any direct costs. Parents and guardians who believe a minor may have accessed bh5555 should contact us immediately at [email protected].

Updates to This Policy

We may update this Privacy Policy when our services change, when new payment methods are added, or when regulations require it. We will post the revised version at bh5555.ws/privacy/ with a new "Last updated" date at the top. For significant changes — such as a new category of data collection — we will send a notification to the mobile number or email address on your account at least 14 days before the change takes effect.

Continuing to use bh5555 after the effective date means you accept the updated policy. If you disagree, you can close your account at any time by contacting support.

Reach Our Privacy Team

For any question about how bh5555 handles your data, or to submit a data rights request, use one of these channels:

• Email: [email protected] — subject line "Privacy" or "Data Request"
• Live Chat: available 24/7 from the bh5555.ws homepage or the bh5555 App

We respond to privacy emails within 48 hours on business days, and live chat replies are immediate. We do not share your request with any third party except where legally required.